FAQ
Frequently asked questions
Short answers about floor heating, boiler rooms, snow melting, brands, warranty and ordering. Longer answers are in the guides.
Choosing floor heating
Which floor heating system is best for a home in Lebanon?
For a whole home, a water-based (hydronic) system is usually the best choice: warm water runs through pipes in the screed and can be heated by a boiler, a heat pump or solar. Electric mats suit one small room, such as a bathroom, or a renovation where the floor cannot be raised.
How much does floor heating cost in Lebanon?
The price depends mainly on the heated area, the type of system, the heat source and the number of rooms you want to control separately. Each project is different, so the reliable way to know is a quote from your floor plans. GSAT quotes from your plans, with a room-by-room layout.
What are common problems with underfloor heating?
Most underfloor heating problems come from the installation, not the system: missing insulation, circuits that are too long, unbalanced manifolds or pipe that was not pressure-tested before the screed. Installed properly, hydronic floor heating is one of the most trouble-free ways to heat a home.
How long does underfloor heating last?
The pipe in a hydronic system is made to last as long as the building: quality multilayer and PEX pipe is designed for a service life of 50 years or more. Pumps, valves and the boiler or heat pump wear out sooner and are replaced like any heating equipment. GSAT gives a lifetime warranty on the floor heating pipe it installs.
How many hours a day should underfloor heating be on?
Run water-based floor heating steadily through the cold season with a thermostat, and lower it by 2 or 3 degrees at night or when you are away, instead of switching it fully on and off. The floor holds heat, so it works best as a slow, constant system.
What flooring is not suitable for underfloor heating?
Tile and natural stone work best because they pass heat easily. Engineered wood, laminate and vinyl work when the product is rated for floor heating. Thick carpet with a heavy underlay is the least suitable, because it insulates the floor from the room.
More: All floor heating guides
Floor heating
Does GSAT design, supply and install floor heating?
Yes. One team plans the layout room by room, supplies the Emmeti system and installs it.
How long does a floor heating installation take?
Under one week for a villa.
Do you publish floor heating prices?
No. Every project is quoted from its plans. Send them on WhatsApp for a layout and a quote.
Which floor finishes work with floor heating?
Tile and natural stone work best. Engineered wood and other finishes also work, depending on the product.
More: Floor heating in Lebanon
Boiler rooms and hot water
Do you build boiler rooms?
Yes. Boiler rooms, risers, hot water tanks and solar connections, supplied and installed.
Can one boiler room run floor heating and radiators?
Yes, with separate circuits and mixing units for each.
Snow melting and ice rinks
Do you install snow melting for driveways?
Yes, for driveways, ramps, stairs and terraces. It is planned before the surface is poured.
Do you work on ice rinks?
Yes. GSAT supplied and installed the pipe grid of the MBC ice rink.
Supply and brands
Which brands does GSAT distribute?
Eleven European brands, all exclusive to GSAT in Lebanon, including Emmeti since 1996.
Do you sell products without installation?
Yes, wholesale and retail, to plumbers, contractors and homeowners. There is no showroom.
Do you deliver supply orders?
Yes. Orders can be delivered, or collected from Mansourieh, El Metn.
Do you work outside Lebanon?
Emmeti is exclusive to GSAT in Syria as well as Lebanon.
More: Our brands
Warranty
What is the warranty on floor heating?
Lifetime on the floor heating pipe installed by GSAT.
What is the warranty on boiler rooms and snow melting?
Two years on the installation.
What if I only buy products?
The manufacturer warranty applies.
More: Warranty terms
Contact and ordering
What is the fastest way to reach GSAT?
WhatsApp on +961 71 604 833.
What are your opening hours?
Monday to Friday, 8:00 to 16:00.
Where are you?
Centre el Saideh, 2nd Floor, Mansourieh, El Metn, Lebanon.
More: Contact
Still have a question?
Ask us on WhatsApp, Monday to Friday, 8:00 to 16:00.
